How do i make a purchase?

Once you’ve found the sound effects collection that you like, click on the Add to Basket button followed by the checkout button.
Fill out the information and make sure you tick the terms & conditions. Then press ‘proceed to Paypal’.
This will take you to the Paypal website.
If you don’t have or don’t want to use a PayPal account you can input your credit card instead.
Click the ‘Review and continue’ button.

SearchingSound.com and Paypal.com are fully secure. Look for the padlock icon in your browser window. This indicates your information is private.

Once your card has been cleared our delivery system will generate a unique download link and send it to your email account used in the transaction.
This link will expire after 7 days and 3 download attempts.
Click the link to download the compressed sound effects library file, then extract the sounds to your hard drive.


What do i do after i've downloaded my library?

All libraries are compressed to reduce size for shorter download times.
You’ll need to unzip or unrar the files in order to access the sounds.

If you’ve never used a RAR or ZIP file before, you may need to install a free RAR/ZIP decompressor.
For Mac: Unarchiver
For PC: WinZIP

What formats do your libraries come in?

Our sound effect libraries are always recorded and supplied as Broadcast WAV at 24 bit with metadata embedded using Soundminer.
However, the sample rate will vary between 48, 96 and 192 kHz depending on the content and equipment used.
Check individual library pages for exact specs.

Can i get a refund?

Unfortunately not. Because we offer our users the opportunity to audition a library preview before a purchase is made, all transactions conducted at Searchingsound.com are considered final sales.
Please make your license purchasing decisions carefully, because once you have obtained download access to any of our digital sound effects, we are unable to cancel your license or issue a refund for your purchase. 

I can't find the sounds I just downloaded. Where are they being saved?

This depends on your browser’s preferences. To select where each sound is saved, make a right click (or ctrl+click on a Mac).
Choose “save target as” or “save link as” to select a location on your hard drive.


What payment methods do you accept?

Basically anything that Paypal accepts, including Visa, MasterCard, Discover, and American Express.
Download links are sent instantly.


I forgot my username or password! What do I do?

Make sure you are on the homepage, and click on the login link at the top right of the page. Then click on ‘forgot’ to send yourself a new password.
The email you receive will contain a new password and your username.

How do I change my password?

1. First, login from the top of the front page
2. Click on ‘Edit Profile’ on the top navigation menu
3. At the middle of the page you have to enter your new password twice
4. Click ‘Update Profile’ at the bottom of the page and you ‘re done

I didn't get an email after registering.

Click on the “log-in” link at the top right of the page.The click on “forgot” and you will be able to send yourself a new email with your password.
If that still doesn’t work, it probably means that you entered your email incorrectly in the first place.
Try signing up again. There is also a small chance that you might find our email in your junk folder.
If you ‘re still having trouble, please contact SoundFuse.


Are sounds on SoundFuse.com royalty-free?

Yes, absolutely. You can use them in any commercial or non-commercial application (movies, music, theater, video games etc.).
However, you cannot sell CD’s with these sounds or re-sell them online as they are- but only as a part of your music, film, website, installation etc.
You can read the full license here.

What are your licensing terms and conditions?

You can find our licensing terms and conditions right here.


I have another question!

Feel free to send us a message! We’ll reply asap.

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